2000 - Bachelor of Arts in English, minor: Classical Studies, University of North Carolina at Greensboro

• Content development, editing, structural formation, graphics and visual elements for both print and electronic mediums, layout, design, navigation, and structural issues consistent with current technology trends
• Internet/Online/Database Research/Web development, design, and usability theory and practice
• Proficiency using Dreamweaver, Photoshop, and Illustrator

• Content development, editing, structural formation, graphics and visual elements for the Assessment and Accountability program website
  
• Served as the Assessment program's representative on the SERVE's Web Design and Technology Steering Committees
  
  • Developed organization-wide web standards: layout, design, navigation, and structural issues
    
  • Promoted high level of design and coding efficiency consistent with current technology trends
    
• Organized materials for professional and staff development training
  
• Assisted in the conduct of professional development sessions and follow up activities
  
• Edited and provided feedback on articles, research documents, publications, and training materials for program staff and colleagues
  
• Assisted in the conduct, maintenance, design, and production of research and development projects and publications
  
• Assisted in the development of evaluation instruments and the collection of data from research sites.

• Maintained all project, conference, and correspondence databases.
  
• Created electronic and traditional library of current research and development activities
  
• Responsible for the planning of internal and external meetings, conferences, and training workshops.
  
• Arranged travel accommodations for the Program Managers
  
• Planned internal and external meetings and conferences

• Performed various administrative duties including mail sorting/ delivery, switchboard operator, greeted visitors
  
• Organized general correspondence with education officials and agencies
  
• Arranged travel accommodations for the Executive Director
  
• Assisted in all aspects of planning internal and external meetings and conferences, recorded and prepared meeting minutes and summaries
  
• Maintained storage facility for publications, sustained correspondence with Dissemination Specialist regarding distribution and ordering of publications for staff and clients.

• Responsible for all daily operations of the beverage centers of both hotels, including scheduling, staffing, customer service, inventory, product ordering, loss prevention, waste reduction
  
• Created staff training materials, menus, and miscellaneous print items to advertise products to promote sales
  
• Tabulated of month end revenue and cost analyses

• Responsible for all daily operations of food and beverage outlets, including scheduling, staffing, customer service, inventory, product ordering, loss prevention, waste reduction
  
• Conducted weekly inventory and ordering of beverage and related products, forecasted weekly revenue. Tabulated of month end revenue and cost analyses
  
• Create inventory forms and staff development tools
  
• Served as Manager on Duty of the hotel on a weekly and on-call basis.