Laura specializes in web and content development, design, and theory; her chief research area is website usability. She obtained a Master of Arts in English and a Post Baccalaureate Certificate in Technical Writing from the University of North Carolina system in 2003. She completed her Bachelor of Arts degree in English and Psychology in 2000.

Previously, Laura served as Assistant Program Specialist of the SERVE Regional Education Laboratory at the University of North Carolina. Her duties included production, design, and development of research products and publications; editing and providing feedback on articles, research documents, training materials, and assisting in the conduct of research and development.

In addition to web and graphics work, Laura is developing a film project/screenplay in conjunction with Penney Enterprises of Toronto, Ontario, Canada. Laura has served as script doctor on Utopia, a film by Mark Penney, currently in preproduction with Warner.

Laura resides in the Allentown area of downtown Buffalo, NY where she lives with her beloved cats, Mercury, Minerva, and Venus. Her hobbies include creative writing, photography, poetry, music, and spending time with her nephew Nick.